Privacy Policy
SplatKing Privacy Policy
Last updated: June 4, 2026 · Effective date: February 25, 2026
This Privacy Policy describes how Rubloff and Co LLC (doing business as Radiance Fields) ("Rubloff and Co LLC," "SplatKing," "we," "us," or "our") handles information in connection with the SplatKing iOS application and related support workflows. SplatKing processes most information on your device and does not collect it on our behalf; this policy explains what is processed locally, what you may choose to share with us, and how we handle information you send us.
This Privacy Policy is intended for users of the SplatKing iOS app and any associated support interactions. It does not apply to third-party products, websites, cloud providers, or services that you choose to use with exported files.
Data Controller and Contact
Data controller / business: Rubloff and Co LLC
Product name: SplatKing
Contact email: contact@radiancefields.com
Website: https://radiancefields.com
If you have questions, requests, or complaints about privacy, contact us at the address above.
Scope of This Policy
This policy covers information processed through:
- the SplatKing iOS app;
- local files generated by SplatKing on your device;
- diagnostics and support reports you voluntarily share;
- legal and compliance handling related to app operations.
This policy does not cover:
- data handling by Apple, iCloud, Google Drive, Dropbox, or other third parties;
- third-party reconstruction platforms or pipelines where you upload exported files;
- websites or services with separate privacy notices.
Categories of Information We Process
SplatKing operates on a local-first basis. The categories of information described in this section are generated and processed on your device, within the app's storage container. Except for information you choose to send to us through a support or feedback submission, or files you choose to share using iOS share actions, SplatKing does not transmit your captures, metadata, or diagnostics off your device to us or to our service providers. References below to information we "process" describe on-device processing unless a transmission to us is expressly described.
3.1 Capture Content and Session Outputs
When you use SplatKing, the app can generate and store files in the app container, including:
- photos and videos;
- optional undistorted video outputs;
- metadata sidecars (for example JSON manifests and per-capture records);
- optional LiDAR sidecars such as depth maps and point cloud binary files;
- optional person-mask sidecars if generated by device-side segmentation;
- quality summaries and quality flag files.
3.2 Metadata and Sensor-Derived Data
SplatKing may process metadata associated with captures, such as:
- timestamps and filenames;
- camera configuration and lens mode;
- motion-derived or AR-derived pose and orientation information;
- capture-quality scoring indicators;
- EXIF/TIFF/GPS fields available from system frameworks.
Location metadata may be present in exported metadata if location is available in source metadata and your device settings permit it.
3.3 Device and App Diagnostics
To maintain reliability, SplatKing writes local diagnostics that may include:
- lifecycle events and non-fatal error logs;
- crash markers and stack traces for uncaught exceptions;
- app version/build;
- device model and operating system version;
- storage availability snapshots and capture pipeline counters.
3.4 Support Communications
If you contact us or use in-app feedback or debug-report features, we may process:
- your message contents and any freeform notes you include;
- attachments you provide;
- diagnostic data you choose to include, such as app and device information (app version and build, device model, iOS version), storage availability snapshots, and recent application log lines (lifecycle events, non-fatal errors, crash markers — capped in size and rotated locally);
- capture content you choose to attach, which may include photos, videos, optional undistorted outputs, LiDAR depth maps and point cloud sidecars, person-mask sidecars, metadata sidecars, and quality summaries (the categories described in §3.1);
- related correspondence records.
Debug or feedback bundles are assembled on your device and remain there until you explicitly send them through an iOS share action. You choose the destination (for example email to SplatKing support, messaging apps, AirDrop, or saving to Files / iCloud Drive); destinations other than SplatKing support are governed by those services' own terms, as described in §16.
3.5 Feedback and Reviews via App Store Channels
Users may submit ratings, reviews, and feedback through Apple's App Store and TestFlight channels. These are collected by Apple and made available to us as the app's developer. Where we review this feedback to identify and prioritize bugs and reliability issues, we remove direct identifiers (reviewer nicknames, email addresses, contact handles) before the feedback is used in triage, and we retain only de-identified, summarized records. Apple's handling of the underlying submissions is governed by Apple's own privacy policy.
Sources of Information
We obtain information from:
- you directly (captures, exports, support submissions);
- your device and iOS frameworks (camera, motion, AR/LiDAR, file system metadata);
- third-party destinations you choose when using iOS share actions.
Device Permissions and Controls
SplatKing requests permissions only as needed for app functionality, including:
- Camera;
- Motion and Fitness.
You can manage permissions in iOS Settings at any time. Disabling permissions may reduce or disable app functionality.
Purposes of Processing
We process information for the following purposes:
- operating capture modes and generating reconstruction-oriented outputs;
- writing export packages and manifests (for example splatpack metadata);
- evaluating and displaying quality and coverage indicators;
- supporting manual controls, auto-capture cadence, and capture-state management;
- diagnosing performance issues, failures, and recovery conditions;
- responding to support requests and improving app reliability;
- reviewing ratings, reviews, and feedback submitted through App Store and TestFlight channels, in de-identified and summarized form, to diagnose, prioritize, and resolve bugs and reliability issues;
- complying with legal obligations, enforcing terms, and protecting rights/safety.
Legal Bases (EEA/UK Where Applicable)
Where EU/UK data protection law applies, we rely on one or more of the following legal bases:
- Contract performance: to provide the app features you request.
- Legitimate interests: product security, troubleshooting, quality assurance, and abuse prevention.
- Consent: where permissions or specific processing require consent under applicable law.
- Legal obligation: compliance with legal and regulatory requirements.
Automated Processing and Quality Scoring
SplatKing may perform automated, on-device analysis of captures to estimate quality signals (for example blur/quality bands and coverage scoring). This processing is intended to help users evaluate capture quality. It is not used for credit, employment, or similarly significant automated decision-making about individuals.
Sharing and Disclosure
9.1 At Your Direction
We disclose data when you choose to share files through iOS share workflows. Because these transfers are initiated by you to destinations you select, the data shared in this way is not collected by us, and we do not receive it unless the destination you choose is SplatKing support.
9.2 Service Providers
If you engage support, we may use vendors that help process support tickets, communications, or operational infrastructure.
Automated tools or service providers used to summarize and categorize de-identified feedback for bug triage receive only de-identified, summarized information — never verbatim submissions or direct identifiers.
9.3 Legal and Safety Disclosures
We may disclose information where reasonably necessary to:
- comply with law, legal process, or regulator requests;
- protect rights, safety, and security;
- investigate fraud, abuse, or violations of law/terms;
- complete corporate transactions (for example merger, financing, or asset sale), subject to applicable law.
9.4 No Sale of Personal Information
We do not sell personal information for monetary consideration. We do not use cross-context behavioral advertising identifiers in the app.
Data Retention
Retention depends on data type and purpose:
- On-device capture files and metadata: retained until deleted by user, app lifecycle cleanup, or uninstall.
- Local diagnostics: retained locally and rotated/trimmed by retention logic.
- Support submissions: retained as needed to resolve issues, maintain records, and satisfy legal obligations.
- Feedback and review triage records: de-identified summaries retained as long as needed to resolve the related issue; any local working copies of scrubbed feedback text are deleted on a rolling basis within 14 days.
If you need deletion of information you submitted directly to support, contact us.
International Transfers
If data is provided to us directly (for example via support), processing may occur in jurisdictions outside your country. Where required, we implement legally recognized safeguards for cross-border transfers.
Security Measures
We implement reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information processed. However, no security control is perfect, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- know or access personal information;
- request correction of inaccurate information;
- request deletion;
- request data portability;
- object to or restrict certain processing;
- withdraw consent where processing is consent-based;
- lodge a complaint with a supervisory authority.
To exercise rights, contact contact@radiancefields.com. We may need to verify your identity before fulfilling requests.
U.S. State Privacy Notice
If U.S. state privacy laws apply to you (for example California and other states with privacy statutes), you may have specific rights regarding access, deletion, correction, portability, and appeal. We do not knowingly sell personal information and do not process personal information for cross-context behavioral advertising in the app.
Children
SplatKing is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the app. If you believe a child provided personal information, contact us so we can evaluate and address the issue.
Third-Party Services and Links
When you export/share to third-party platforms, their privacy terms govern their use of the data. Review their policies before sharing sensitive material.
Changes to This Policy
We may update this Privacy Policy periodically. We will post updates with a revised "Last updated" date. If legally required, we will provide additional notice or obtain consent for material changes.
Contact and Complaints
For privacy inquiries, rights requests, or complaints:
- contact@radiancefields.com
You may also have the right to contact your local data protection authority where applicable.