Forward Deployed Engineer
Full Time
|
Vancouver, CA
|
Parallel Domain
At Parallel Domain, we believe that autonomous systems – from self-driving cars to contactless delivery drones – have the opportunity to drastically improve the quality of life for billions of people. That is why we love what we do: enabling our customers to develop their technology safely using the Parallel Domain simulated testing platform. Our software changes the way our customers test their systems, accelerating their ability to deploy safe and reliable AI. We're looking for people like you to join us in pushing the boundaries of artificial intelligence and simulation.
A Forward Deployed Engineer is responsible for the technical relationships with customers and prospects and works internally with sales, product and customer success to identify and communicate solutions to meet customers’ business needs, driving both sales, renewals and upgrades.
In this role, you will...
Act as a trusted technical advisor to Customers, Sales, Customer Success, and Marketing, throughout the evaluation, onboarding, and adoption of PD Replica Sim
Lead product demos and proof-of-value engagements tailored to autonomy, perception, and simulation use cases
Provide direct support during customer onboarding, including SDK integration, API usage, simulation configuration, and data pipeline setup
Troubleshoot technical issues across customer environments, escalating internally when necessary and driving resolution
Field product and infrastructure questions during pre- and post-sales to ensure customers can deploy and scale with confidence
Collaborate with Sales and Field Engineering to identify blockers, build adoption plans, and support expansion opportunities
Relay customer feedback, feature requests, and technical limitations to Product and Engineering
Build and maintain strong relationships with customer engineering teams through regular check-ins and on-site working sessions
Participate in technical marketing efforts such as hackathons, webinars, and developer-facing content
Work to deeply understand customer roadmaps and KPIs, ensuring our solutions evolve to meet their long-term goals
Qualifications
3–5 years of experience as a Software Engineer, Field Engineer, or Customer Engineer, with a strong interest in supporting commercial deals
Understanding of both closed-loop and open-loop simulation pipelines for comprehensive software testing in perception frameworks
Strong Python skills and experience building or integrating technical solutions
Highly driven, proactive, organized, and professional, with strong cross-functional collaboration skills
Knowledge of computer vision and machine learning methodologies for training and validating perception systems
Experience building technical rapport with customers so that PD is viewed as a trusted development partner that unlocks real-world impact
Bonus Points
Demonstrated experience as a seasoned Sales Engineer, with strong technical expertise and a clear understanding of the role’s strategic scope
Familiarity with advanced scene reconstruction techniques such as Gaussian Splatting, NeRF, and photogrammetry
Proven success in selling visual software or computer vision solutions, with the ability to lead complex, data-driven product demonstrations
$145,000 - $175,000 a year
Why join Parallel Domain?
We are assembling a team of talented visionaries crafting a new technology that will change the world. You will be able to learn, build, and scale in a collaborative, creative culture that values every team member.
Parallel Domain celebrates diversity and is committed to creating a safe and inclusive environment for all our people. We are committed to providing employees with an environment free of discrimination, bullying and harassment. All employment decisions at Parallel Domain are based on business needs, job requirements and individual qualifications. We will maintain our commitment to and support of equal employment opportunity for all individuals without regard to race, national/ethnic origin, color, religion, age, sex (including pregnancy), sexual orientation, gender identity/expression, marital status, family status, genetic characteristics or physical/mental disability. Our commitment extends to any other protected groups which may exist under applicable law.
We offer:
Flexibility to work from our office in the San Francisco Bay Area or your home office
Competitive compensation
Medical, dental, vision, mental health insurance, plus life and long-term disability coverage
Non-matching 401(k)
Flexible PTO, winter shutdown, and 11 holidays each year
8 weeks of paid parental leave
New hire equipment + accessories budget to optimize your setup
Annual learning and development allowance